Welcome to Classic Men’s Attire’s FAQ section. We’ve compiled answers to the most common questions about our premium men’s fashion products, shipping policies, and customer service. Whether you’re shopping for board shorts, cargo pants, or stylish accessories, this guide will help you make the most of your Classic Men’s Attire experience.

Product Questions

What types of products does Classic Men’s Attire specialize in?
We specialize in functional yet stylish menswear and accessories including board shorts, cargo pants, casual shorts, beanies, caps, backpacks, bar accessories, and more. Our collection blends urban sophistication with practical design for the modern man.
How do I choose the right size for my clothing?
Each product page includes detailed size charts with measurements in both inches and centimeters. We recommend comparing these measurements to your favorite well-fitting garments. If you’re between sizes or need specific fit advice, our customer service team can provide personalized recommendations.
Are your products suitable for all seasons?
Our collection includes both seasonal and year-round essentials. Board shorts and casual shorts are perfect for warmer months, while our beanies, caps, and layered clothing options work well for cooler weather. Many of our core items like chinos and cargo pants are designed for versatile, all-season wear.

Shipping & Delivery

What shipping options are available?
We offer two convenient shipping methods:
1. Standard Shipping ($12.95): 10-15 business days via DHL/FedEx with full tracking
2. Free Shipping: 15-25 business days via EMS for orders over $50 (with basic tracking)
How long does order processing take?
All orders are carefully processed within 1-2 business days. This includes quality inspection, secure packaging, and preparation of any required customs documentation.
Do you ship worldwide?
Yes, we ship globally to most countries, excluding certain Asian regions and remote locations. During checkout, our system will automatically confirm if we can deliver to your address. Any customs fees or import taxes are the customer’s responsibility.
How can I track my order?
Once your order ships, you’ll receive an email with tracking information. For Standard Shipping (DHL/FedEx), you’ll get detailed tracking updates. EMS tracking provides basic shipment information. Our customer service team can also assist with tracking inquiries.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Our customer service team can provide a return authorization and instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping method as we can’t be responsible for lost return packages.
How long do refunds take to process?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days. The timing for the refund to appear in your account depends on your payment provider.

Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are encrypted for your protection.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all transactions. We never store full credit card numbers on our servers.
Do I need an account to place an order?
While you can checkout as a guest, creating an account lets you track orders, save your shipping information, and receive updates about new arrivals and special offers.

Customer Service

How can I contact customer service?
Our Colorado-based team is available via email at [email protected]. We typically respond within 24-48 hours. For faster service, please include your order number in any inquiries.
What are your customer service hours?
Our team monitors emails Monday-Friday, 9am-5pm Mountain Time (UTC-7). We strive to respond to all inquiries within one business day.
Can you help with styling advice or product recommendations?
Absolutely! Our team is knowledgeable about our entire collection and can provide personalized recommendations based on your style preferences, body type, and intended use. Just tell us what you’re looking for in your email.

Didn’t find the answer you need? Our customer service team is always happy to help with any additional questions about our products, policies, or your specific order. Email us at [email protected] for personalized assistance.

Thank you for choosing Classic Men’s Attire – where functional style meets urban sophistication.